Curriculum Vitae
Nick Morris, career, capabilities, credentials
Curriculum Vitae
Nick Morris
Project Manager · Technology, Workflow and Data Transformation
Professional profile
Delivery focused Project Manager, 20+ years
Delivery focused Project Manager with over 20 years of experience leading technology, workflow, data integration, reporting, operational improvement and transformation programmes across transport, education, healthcare, Government and regulated environments.
Strong track record of bringing structure to ambiguous programmes, shaping delivery approach, defining scope, agreeing work packages, building milestone plans and establishing governance where limited formal process exists.
Experienced in supplier-led delivery, requirements clarification, stakeholder facilitation, data-led reporting, process improvement, vendor assessment, platform evaluation and implementation planning across business, operational, technical and supplier teams.
Fit for the programme
Brief vs proof
| Programme requirement | Relevant strength |
|---|---|
| Vendor selection & platform implementation (Monday / Salesforce / Edison365) | Experienced in supplier-led delivery, platform evaluation, requirements clarification and vendor assessment across CRM, workflow and data platforms. |
| Replacing fragmented Excel with a governed platform | Track record replacing manual and Excel-based ways of working with structured processes, governance, reporting and scalable operational delivery. |
| Programme shaping in ambiguous environments | Brings structure to ambiguous programmes: shapes delivery approach, defines scope, agrees work packages, builds milestone plans and establishes governance where limited formal process exists. |
| International and multi-country rollout | Experienced working with distributed teams, remote leadership and cross-functional stakeholders in complex, multi-country delivery environments. |
| Hands-on delivery in low-governance, fast-paced settings | Pragmatic and collaborative, prepared to roll up sleeves to create structure, support the team, resolve blockers and keep delivery moving. |
| Data, reporting and executive visibility | Comfortable with data integration and dashboard requirements across Jira, Confluence, Power BI, Tableau, SharePoint and Smartsheet to improve visibility and decision making. |
Delivery experience
Where I add value from day one
Turns early-stage ideas into a clear delivery approach: objectives, scope, options, risks, milestones, benefits and implementation priorities.
Defines what needs to be delivered, agrees ownership, sequences activity and builds practical plans across multiple workstreams.
Translates business requirements into supplier deliverables, runs vendor assessment and holds third parties to account on cost, functionality and delivery risk.
Replaces fragmented, Excel-based or manual ways of working with structured processes, governance, reporting and scalable operations.
Jira, Confluence, Power BI, Tableau, Excel, SharePoint, Smartsheet, turning delivery data into visibility and decisions.
Strong facilitation across business, operational, technology, supplier and senior leadership stakeholders to agree priorities and unblock delivery.
Selected career highlights
Headline outcomes
- Brought structure, governance and delivery control to complex technology and transformation initiatives at Cambridge University Press & Assessment across business, operational, technical and supplier teams.
- Delivered the IELTS Results Enhancement Programme on time and within budget.
- Improved programme-level reporting using delivery data from Jira, Confluence, Power BI and Tableau to increase visibility, consistency and decision making.
- Managed multiple transport, infrastructure and digital transformation projects for the Department for Transport, including smart transport, digital ticketing, secure infrastructure and supplier-led delivery.
- Delivered business transformation and process improvement across the Open University, improving efficiency, stakeholder alignment and governance.
- Delivered complex digital healthcare and operational improvement projects within the NHS, improving clinical systems, patient pathways, service delivery and cost efficiency in a regulated environment.
Professional experience
Recent roles
Business challenge: Bring structure, governance and delivery control to complex technology, workflow, reporting and operational transformation initiatives across the IELTS organisation.
Approach: Led a portfolio of concurrent workstreams, defining scope, work packages, milestones, ownership and governance, and supporting project shaping and high-level business case development.
Stakeholder engagement: Worked across business, operational, technical and supplier teams, producing senior-level status reports, steering group packs and delivery updates to support clear decision making.
- Introduced stronger governance, reporting and delivery control across complex technology workstreams.
- Improved visibility of delivery status, risks, dependencies, milestones and ownership across multiple concurrent initiatives.
- Delivered the IELTS Results Enhancement Programme on time and within budget.
- Managed AI and emerging technology initiatives from concept and proof of concept through to governance, pilot and operational delivery planning.
- Strengthened delivery reporting using Jira, Confluence, Power BI and Tableau to improve consistency of programme-level information for senior stakeholders.
Outcome: Moved fragmented activity into structured delivery planning and operational implementation, with improved executive visibility and delivery confidence.
Business challenge: Deliver transport, infrastructure, digital transformation and operational improvement projects in a highly bureaucratic, complex and politically sensitive environment.
Approach: Managed HS2 infrastructure-related workstreams, Train Wi-Fi rollout, smart transport and digital ticketing, green energy and transport safety programmes, and secure infrastructure and data centre planning.
Stakeholder engagement: Engaged senior Government, business, technology and supplier stakeholders, producing governance packs, RAID logs and status reports for senior stakeholders in regulated, high-profile and time-bound environments.
- Developed integrated delivery plans, milestone plans, schedules and governance reporting.
- Managed budgets, resources, suppliers and third-party partners across complex delivery activity.
- Maintained delivery momentum, stakeholder alignment and governance control across competing priorities.
Outcome: Sustained delivery confidence and governance discipline across nationally significant transport and infrastructure programmes.
Business challenge: Improve processes, service delivery and operational efficiency across multiple business transformation and organisational change projects.
Approach: Led multiple concurrent projects, developing plans, schedules, milestones and governance reporting, and identifying opportunities for process and workflow improvement.
Stakeholder engagement: Led stakeholder engagement across academic, operational and technical teams, facilitating workshops and cross-functional delivery.
- Managed risks, issues, dependencies and change controls across a complex stakeholder environment.
- Introduced stronger governance and reporting across the programme.
Outcome: Improved operational efficiency, stakeholder alignment and governance across the transformation portfolio.
Business challenge: Deliver complex digital healthcare, clinical systems and service improvement projects in a highly regulated environment.
Approach: Delivered multiple digital healthcare projects from initiation through to implementation, working across clinical, operational and technical teams.
Stakeholder engagement: Worked closely with clinicians, operational teams, IT and senior stakeholders to clarify requirements and deliver operational improvements.
- Delivered improvements to clinical systems and operational processes, improving service quality and efficiency.
- Created new patient pathways supporting faster access to life-saving treatment.
- Delivered significant cost savings through improved processes and more effective use of resources.
Outcome: Measurable improvement in clinical service quality, patient access and operational cost efficiency.
Earlier career
Cross-sector delivery background
Earlier project planning and PMO roles across defence, banking, Formula One and software, including QinetiQ, Renault Formula One Team, GMAC Bank, Royal Bank of Scotland, Stainless Games Ltd.
Training, qualifications and tools
Credentials
- PRINCE2 Practitioner
- MSP Practitioner
- Microsoft Project Advanced Certification
- Primavera P6 Professional
- Jira Practitioner / Scrum Master
- Experience managing proof of concept, pilot and operational delivery in regulated environments
- Cambridge University Press & Assessment AI governance and emerging technology workshops
- Microsoft AI Skills Challenge
- Google Generative AI Fundamentals
- Microsoft Copilot for Project Managers
- Microsoft Azure AI Fundamentals (AI-900), in progress
- Microsoft Project · P6 · Smartsheet · Planner
- Jira · Confluence
- Power BI · Tableau · Excel
- SharePoint · Teams · PowerPoint · Visio
- Agile, Waterfall and hybrid delivery