Why Me
The right Programme Manager
The Programme Manager
Experience matched to the brief
I bring experience leading transformation, technology delivery, AI-driven projects and complex change in regulated, stakeholder-rich environments.
- Programme and project leadership
- Digital transformation
- CRM, data and technology-enabled change
- Senior stakeholder engagement
- Supplier coordination
- Offshore team management
- Governance and RAID management
- Delivery planning
- Executive reporting
- Product and operational delivery
- Collaborative leadership
- Fresh thinking with practical execution
Brief vs proof
What the brief asks for — and where it lives in this pack
£2.5m CRM transformation
Modelled150k member rewards launch
SequencedGDPR-grade data foundation
DesignedGovernance the board can trust
Stood upCommercial return
Live model
Delivery, not theory
Fresh thinking matched with the practical execution discipline to land outcomes — not just decks.
Commercially literate
I run the business case alongside the plan — ROI, payback and ARPU are tracked weekly, not annually.
Built for regulated, fan-driven environments
GDPR, member trust and brand sensitivity are designed into governance from day one.
FAQ
Frequently asked questions
I bring fresh ideas and a collaborative way of working, combined with the delivery discipline required to turn strategy into measurable results.
Closing position
Hire me to land every objective of this programme — on time, on budget and with the commercial, member and compliance outcomes the board is asking for.
In the first 90 days I will mobilise governance, lock the £2.5m envelope, stand up the CRM and data foundation, and run a controlled My Rewards pilot — with the 150,000 members and fans lined up for full launch in months 4–6, on the back of pilot evidence and a live business case the executive can stress-test in the room.
Objective
Pilot My Rewards in 90 days, full launch months 4–6
Staff readiness, beta and a controlled pilot to ~15,000 members inside 90 days; soft launch and full launch to 150,000 members and fans sequenced into months 4–6.
See My Rewards launch planObjective
Deliver the £2.5m CRM transformation
Nine workstreams, vendor and internal mix, sequenced across 90 days inside a controlled envelope.
See £2.5m cost breakdownObjective
Build a GDPR-grade data foundation
Consent flows, DPIA, retention rules and RACI ownership embedded from day one — not bolted on.
See GDPR & data governanceObjective
Unlock commercial growth
Live business case modelling ROI, payback and ARPU uplift — directly linked to the cost model.
Open the business caseObjective
Run governance the board can trust
Stakeholder map, decision rights, escalation routes and weekly KPI panels with targets and trends.
See governance modelObjective
Lead with delivery discipline
Risks, dependencies and resourcing tracked openly — fresh thinking matched to practical execution.
See team & RACIMy commitment to you, personally
"Hire me and I'll treat the £2.5m as if it were my own. I'll bring the cadence, the candour and the commercial discipline this programme needs — and I'll be the one in the room when the hard calls have to be made."
01
Mobilised by week 2
Governance stood up, vendors contracted, squads live.
02
Pilot live by day 90
~15,000 members, success criteria met or stop-the-clock.
03
Board-ready ROI by day 90
Live business case the executive can stress-test in the room.
If I miss any of these: you'll hear it from me first — with the cause, the impact and the recovery plan — not from a steerco slide three weeks later.